Terms of sale
The fine print, kept short
Who we are
EANfox is run by SIA FlowStock, registered office Hospitāļu iela 36 – 10/11, Rīga, LV-1013, Latvia, registration number 40203564119, VAT number LV40203564119. Postal address: Skolas iela 21-601F, Rīga, LV-1010, Latvia. Email: orders@eanfox.com, phone: +371 22331604.
What you buy
A pack of unique EAN-13 (GTIN-13) numbers, a CSV list of them and barcode image files. Each number in your order is assigned to you and is never sold to anyone else. The numbers are not registered to your company with GS1, and you do not receive a GS1 company prefix.
Where they can be used
Some retailers and marketplaces require numbers registered to your brand with GS1. It is your responsibility to check the requirements of the places where you plan to sell before you buy.
Price and payment
The price shown with each pack is the total you pay, including any VAT that applies. Business customers in other EU countries who enter a valid VAT number at checkout are invoiced under the reverse-charge rule. Payment is taken by Stripe when you place the order. There are no renewal or recurring fees.
Delivery and your right to cancel
Numbers are digital content delivered immediately after payment, on screen and by email. At checkout you ask us to deliver immediately and confirm you lose the 14-day right of withdrawal once delivery has started. If a number we sold you is faulty, contact us and we will replace it or refund it.
Re-sending your order
If you lose your email, we resend the same numbers you bought. We never swap in different numbers.
Law and complaints
These terms are governed by the laws of Latvia. If you are a consumer, you keep the protection of the mandatory consumer laws of the country you live in. Send any complaint to orders@eanfox.com; we reply within 14 days.